Shipping and Delivery


March 28, 2016

You've got questions, and I've got answers.
Like to know how long I'll take to get to yours? I've packed my answers with loads of info to help satisfy even the most curious of cats.  
So, What can I help you with? 
Actually, I've got a different question.

Want to know more about me as a brand? Find out here.

Wanting to know more about my body scrub? Find out here.

 

Shipping Costs and Times - Australia

Basic bitches: FREE SHIPPING

How long do I take to get ready? I’ll get my clothes on and package myself up and will be sent out the next working day. You’ll receive a confirmation email from me showing the address I’m going to and details of your order. 

I’f you’ve ordered me on a Friday, I won’t make it to the post office until Monday - Australia Post and I don't work over the weekends or public holidays. 

 How long will it take for me to get to your place? I travel with Australia Post and I’ll let you know once I have left home with a dispatch confirmation email. I should be arriving at yours between 3 - 10 working days. 

Can I be tracked? If you have ordered 1-2 scrubs, you will not receive a tracking  number. If you’ve ordered 3+ scrubs, I can be tracked through Australia Post and my tracking number will be sent with my dispatch confirmation email.  

Priority bitches: Have an extra $1.00 laying around? Upgrade to priority shipping and have me at your door between 2 - 6 working days. 

Impatient bitches: If your the type who just doesn't like to wait, express shipping is for you for an extra $6.00. I will get out the door the very next working day and be on your doorstep and be at your’s in 2 - 3 working days, depending on your location. You’ll receive my tracking number with my dispatch confirmation email. 


Shipping Costs and Times - New Zealand

Everything’s better when there is more. Order 2+ scrubs and shipping is FREE

Only want one? Shipping is $4.50 (Aud) 

How long do I take to get ready? I’ll get my clothes on and package myself up and will be sent out the next working day. You’ll receive a confirmation email from me showing the address I’m going to and details of your order. 

I’f you’ve ordered me on a Friday, I won’t make it to the post office until Monday - Australia Post and I don't work over the weekends or public holidays. 

How long will it take for me to get to your place? I travel with Australia Post and I’ll let you know once I have left home with a dispatch confirmation email. I should be arriving at yours between 5 - 14 working days. 

Can I be tracked? If you have ordered 1-2 scrubs, you will not receive a tracking  number. If you’ve ordered 3+ scrubs, I can be tracked through Australia Post and my tracking number will be sent with my dispatch confirmation email.


Shipping Costs and Times - International

Wanderlust much? All I need are the clothes on my back and good company. Oh, and my airfare:
$6.00 (Aud) per scrub. 

For multiple scrubs, I ship out individually to keep my flight costs down so don't worry if I don’t come to you all on the same day.

How long do I take to get ready? I’ll get my clothes on and package myself up and will be sent out the next working day. You’ll receive a confirmation email from me showing the address I’m going to and details of your order.

I’f you’ve ordered me on a Friday, I won’t make it to the post office until Monday - the mailman and I don't work over the weekends or public holidays.

How long will it take for me to get to your place? I travel with Australia Post and I’ll let you know once I have left home with a dispatch confirmation email. Depending on which country your from, I should be arriving at yours between 7 - 21 working days.

Can I be tracked? Unfortunately, we do not offer tracking for international orders. Sit tight, I should be at yours between 7 - 21 working days depending on where you live.

What about import tax? Please give me a couple of days to clear through customs. Please check your country for any duty or customs tax as I do not cover this tax.


Where is my tracking number?

So you like to keep tabs on things and me on a short leash? 

Australian orders:

1-2 scrubs won’t receive a tracking number

3+ scrubs will satisfy your control issues and a tracking number will be sent with the dispatch confirmation email. 

New Zealand orders: 

1-2 scrubs won’t receive a tracking number 

3+ scrubs will satisfy your control issues and a tracking number will be sent with the dispatch confirmation email. 

International orders:

No tracking available, sorry.


How do I change my shipping address?

Whoops! made a typo? Don’t worry it happens to me too. Just head over to the “Contact Us” page or click HERE and send me an email with the heading URGENT: CHANGE SHIPPING ADDRESS and your order number. Just remember to include your new shipping address.

I’ll always do my best to change your address. Just keep in mind, I’m out the door pretty quick and may already be with the mailman, so lesson here: double check you've given me the correct information when placing your order. 


Can I send bitchinskin to a friend?

Your friends are so lucky to have a thoughtful bitch like you around.

I’ll bet your friend status will go through the roof (or a little higher if you know what I mean) with a gift like me. Simply put the lucky person’s details in the shipping section of the checkout and use your email and put your details in the billing section.

Want to attach a love letter or personalised note? No problems! I would love to include one for you. Just tell me what you want it to say in the additional information section and I’ll put one in for you.

Best gift ever.


Do I have to pay customs fees?
If your an international babe and your country has an import tax or duty, you will need to pay this as I do not cover this tax. Please give me a couple of days to clear through customs.




Do you have another question about shipping, delivery or payment? Get in contact with me below to ask me about something about my body scrub. One of my team will do their best to help you out.


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